by our College Data Analytics TeamCustomer Service Management was the 1,172 most popular major in the 2020-2021 school year. Colleges in the United States reported awarding 158 degrees in this year alone. This represents a 22.8% reduction in customer service management degrees awarded over the prior year's total of 194.
This year's Best Customer Service Management Schools ranking compares 3 of them to identify the best overall programs in the country. Continue reading to check out one of our many unbiased rankings of customer service management programs later in this article.
Learn about start dates, transferring credits, availability of financial aid, and more by contacting the universities below.
Today's managers must have a versatile skill set. They are the proponents of an organization's brand and MS manage and develop top talent.
A major in customer service management prepares you for careers in which understanding written sentences and paragraphs in work related documents is crucial. Required skills include giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times and talking to others to convey information effectively.
A high school diploma or equivalent is typically required for most customer service management degree programs and many students will need a minimum GPA and SAT/ACT score depending on the school. Once you obtain your degree, additional customer service management certifications required to pursue a career in this field.
Customer Service Management degree levels vary. You can get anything from a in customer service management to the highest customer service management degree, a . The type of customer service management degree you choose will determine how long it takes to get your diploma.
| Degree | Credit Requirements | Typical Program Length |
|---|---|---|
| Associate Degree | 60-70 credits | 2 years |
| Bachelor’s Degree | 120 credits | 4 years |
| Master’s Degree | 50-70 credits | 1-3 years |
| Doctorate | Program required coursework including thesis or dissertation | At least 4 years |
A bachelor's degree is the most common level of education achieved by those in careers related to customer service management, with approximately 45.2% of workers getting one. Find out other typical degree levels for customer service management workers below.
| Level of Education | Percentage of Workers |
|---|---|
| Bachelor’s Degree | 45.5% |
| High School Diploma | 23.3% |
| Some College Courses | 20.1% |
| Associate’s Degree (or other 2-year degree) | 9.7% |
| Master’s Degree | 1.3% |
Most workers in customer service management have at least a associate degree. See the chart below for the most common degree level workers in customer service management have received.
This of course varies depending on which customer service management career you choose.
Want a job when you graduate with your customer service management degree? Customer Service Management careers are expected to grow 3.4% between 2016 and 2026.
The following options are some of the most in-demand careers related to customer service management.
| Occupation Name | Projected Jobs | Expected Growth |
|---|---|---|
| Office and Administrative Support Worker Supervisors | 1,557,400 | 3.4% |
As you might expect, salaries for customer service management graduates vary depending on the level of education that was acquired.
Salaries for customer service management graduates can vary widely by the occupation you choose as well. The following table shows the top highest paying careers customer service management grads often go into.
| Occupation Name | Median Average Salary |
|---|---|
| Office and Administrative Support Worker Supervisors | $59,340 |
With over 50 different customer service management degree programs to choose from, finding the best fit for you can be a challenge. Fortunately you have come to the right place. We have analyzed all of these schools to come up with hundreds of unbiased customer service management school rankings to help you with this.
Learn about other programs related to Customer Service Management that might interest you.
One of 15 majors within the Business Administration & Management area of study, Customer Service Management has other similar majors worth exploring.
| Related Major | Annual Graduates |
|---|---|
| General Business Administration and Management | 353,401 |
| Organizational Leadership | 15,171 |
| Interior Design Management | 14,326 |
| Supply Chain Management | 10,986 |
| Operations Management | 7,153 |
